Effective People Management for Beginners
Only £790 per person
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Layout
This training course combines lectures with practical exercises that help the delegates to put what they have learned on the training course into practice. The exercises specifically build on what has been recently taught and are built up as the training course progresses.
Training Course Objectives
- The role of the manager
- Developing your style
- People types
- Delegation strategies
- Building strong teams
- Effective motivation strategies
- Dealing with difficult people and situations
- Handling change
- How to plan
- Completing performance reviews
Who it is for
This course is ideal for those new to management with little or no management experience and who wish to ensure that they have a solid foundation of some of the principles to be applied in order to manage others well.
Training Course Prerequisites
- This course has no prerequisites.
Chapters
Chapter 1 Who Does What?
- What is the role of a manager
- Management styles
- How will you manage people
Chapter 2 Dealing with People and Teams
- Delegating to others
- Creating a positive team dynamic
- Different types of people
- How to delegate
Chapter 3 Motivation
- How to motivate
- Effective encouragement
- Helping people to work as a team
- How to gain team synergy
Chapter 4 Communication skills
- Communicating your expectations
- Active listening and hearing your team members
- Giving and Receiving feedback
Chapter 5 Problem people and problem circumstances
- Working with awkard people
- Handling the leadership / suboordinate dynamic
Chapter 6 How to make decisions
- Decision making best practices
- Team decisions
- How to deal with unpopular decisions
Chapter 7 Planning and Reporting
- Performance reviews
- Basic project management
- Planning for success
- Handling change