Effective People Management for Beginners

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2 days practical workshop for up to 12 people.

Only £790 per person

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You've just been promoted to manager. Congratulations, but how do you actually 'manage'? We have all seen good managers and we have all seen bad managers, but what is it that makes a good manager good and a bad manager bad? This course aims to make sure that as you begin your management career, you start out as a good manager.


This training course combines lectures with practical exercises that help the delegates to put what they have learned on the training course into practice. The exercises specifically build on what has been recently taught and are built up as the training course progresses.

Training Course Objectives

  • The role of the manager
  • Developing your style
  • People types
  • Delegation strategies
  • Building strong teams
  • Effective motivation strategies
  • Dealing with difficult people and situations
  • Handling change
  • How to plan
  • Completing performance reviews

Who it is for

This course is ideal for those new to management with little or no management experience and who wish to ensure that they have a solid foundation of some of the principles to be applied in order to manage others well.

Training Course Prerequisites

  • This course has no prerequisites.


Chapter 1 Who Does What?

  • What is the role of a manager
  • Management styles
  • How will you manage people

Chapter 2 Dealing with People and Teams

  • Delegating to others
  • Creating a positive team dynamic
  • Different types of people
  • How to delegate

Chapter 3 Motivation

  • How to motivate
  • Effective encouragement
  • Helping people to work as a team
  • How to gain team synergy

Chapter 4 Communication skills

  • Communicating your expectations
  • Active listening and hearing your team members
  • Giving and Receiving feedback

Chapter 5 Problem people and problem circumstances

  • Working with awkard people
  • Handling the leadership / suboordinate dynamic

Chapter 6 How to make decisions

  • Decision making best practices
  • Team decisions
  • How to deal with unpopular decisions

Chapter 7 Planning and Reporting

  • Performance reviews
  • Basic project management
  • Planning for success
  • Handling change