Communication Skills

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1 day practical workshop for up to 12 people.
Only £395
This course is aimed at anyone who would like to develop and improve their communication skills.

Layout

Learning is achieved through demonstration and discussion with the emphasis on practical application

Training Course Objectives

  • Apply the principles of effective communication
  • Handle difficult conversations and challenging situations
  • Understand the role of communication and identify blocks to communication
  • Use influencing skills in a variety of situations to achieve a win-win outcome

Who it is for

This programme is intended as a foundation course for anyone who wishes to improve the effectiveness of their verbal interactions with others.

Training Course Prerequisites

  • This course has no prerequisites.

Chapters

Chapter 1 Guiding principles of good communication

Chapter 2 The purpose of two-way communication

Chapter 3 Understanding your communication and influencing style

Chapter 4 Elements of communication networks and reasons for communicating

Chapter 5 TCommunicating and influencing from the listeners perspective